Returns & Exchanges
At Shop Chunks, we want you to love every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn fashion items. Our goal is to make your exchange or refund process as seamless as your shopping experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and attach it securely to your package.
Package Your Items
Place the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Drop Off and Track
Hand your package to the designated carrier; you will receive a notification once our warehouse team has processed your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing